The short answer
Social Security works out your retirement, disability and survivor benefits from the earnings it has on file for you, so a missing or wrong year can lower your benefit every month for the rest of your life. Your retirement benefit uses your highest 35 years of earnings, with zeros for any missing years. You can review your record year by year in a my Social Security account at ssa.gov, which you sign in to with Login.gov or ID.me. Compare it with your W-2s and tax returns, looking for missing years, low totals and years credited under an old name. Social Security can generally correct an error within 3 years, 3 months and 15 days after the end of the year the earnings were paid, with exceptions, such as matching a tax return or fixing an employer's omission. To ask for a correction, contact Social Security with proof such as W-2s, pay stubs or an IRS transcript.
Why twenty minutes now is worth it
Your earnings record is the one input to your Social Security benefit that no calculator can see. Every benefit on your work record, including your retirement benefit, a disability benefit and what a spouse or children may receive, is figured from it. Social Security indexes your earnings for wage growth up to the year you turn 60, picks your highest 35 years and averages them; a year that was never credited counts as zero and pulls that average down.
The cost of a single missing year can be real. A worker whose $40,000 year disappeared after a name change, for example, could lose roughly $30 a month, about $7,300 over 20 years of retirement, from that one gap. Errors are not common, but they are far easier to fix while your pay records still exist, which is why checking every few years matters more than checking once at 62. Our guide to how much Social Security you will get explains how the record becomes a benefit.
Before you start: what to gather
- A Login.gov or ID.me account to sign in to my Social Security; if you are unsure which, Social Security suggests Login.gov.
- Your W-2s, or tax returns with W-2s attached, for the years you can find.
- For self-employment, the returns with Schedule SE.
- The dates of any name change, such as after marriage or divorce.
- A list of jobs and roughly when you held them, if your paperwork is thin.
If you cannot use the online service, Social Security can review your record with you by phone at 1-800-772-1213 or at a local office.
You do not need every document to start. The point of the first pass is to spot a year that looks wrong; you can hunt for proof afterward.
The checklist
Sign in at ssa.gov and open your earnings record. Then go year by year:
- Is there a year with no earnings in which you worked? That is the most expensive kind of error.
- Is any year noticeably lower than what you earned? Remember that earnings above each year's taxable maximum, $184,500 in 2026, are not credited, so a very high earner's record tops out at that figure.
- Did a gap start after a name change? Wages reported under a name that did not match Social Security's records often go uncredited.
- Are self-employment years present? They appear only if you filed a return with self-employment tax.
- In years with more than one job, are all of them there? One employer's wages can be missing while another's posted.
- Do your credits add up? You earn one credit for each $1,890 of covered earnings in 2026, up to four a year, and need 40 for retirement benefits.
Two things are normal and not errors. The most recent year may not appear yet, because employers report after the year ends and self-employment income posts after your return is processed. And earnings from jobs that did not pay Social Security tax, such as some state and local government positions, never appear at all.
Where errors usually come from
Name changes
If you changed your name with your employer but not with Social Security, wages may be reported under a name that does not match. Update your name with Social Security first, then ask for the missing years.
Self-employment and gig work
Self-employment income is credited only when you report it on a return with Schedule SE, which applies once net earnings reach $400 in a year. If you drove for a ride-share service or freelanced and never filed, those years show zero, and a late return is often the only fix.
Household and cash work
Employers of household workers, such as nannies and home health aides, must report wages above a yearly threshold and pay Social Security tax on them. If you were paid in cash and nothing was reported, ask the employer for a W-2 while you still can.
Military service
Social Security adds special earnings credits for active duty before 2002. They may not show in your yearly totals but are used when your benefit is figured.
How long you have to fix an error
Social Security can generally correct an earnings record within 3 years, 3 months and 15 days after the end of the year in which the earnings were paid. The clock runs from that year, not from the day you notice the problem.
After that limit there are still important exceptions. Records can be corrected to match a tax return filed with the IRS in time, to add wages an employer reported to the IRS but that were not credited, to fix clerical errors, and to correct fraud or earnings credited to the wrong person or year. An older error is still worth reporting with whatever proof you have.
Asking for a correction
Contact Social Security by phone at 1-800-772-1213, at a local office, or with Form SSA-7008, Request for Correction of Earnings Record. Send proof: W-2s, pay stubs, tax returns with W-2s attached, or business records for self-employment. If you no longer have them, request a wage and income transcript from the IRS, which lists what employers reported, or ask the employer for a statement.
Keep copies of everything and note the date and the name of anyone you speak to. Social Security may contact the employer to confirm the wages and will tell you when the record has changed. Then sign in again and check that the year now shows correctly. A corrected year can take a while to appear, so if nothing has changed after a few months, call and ask where the request stands. If you have worked since you began receiving benefits, new earnings can raise your benefit, and Social Security recalculates automatically once they are credited.
Helping a parent check theirs
Many people first look at an earnings record on behalf of an older parent, often when a claim is close. The parent needs to sign in with their own Login.gov or ID.me account, which you can help them set up while sitting beside them; do not create an account in their name yourself. If going online is not practical, Social Security can help by phone or at a local office, and it mails a paper statement to many workers 60 and older who do not have an account and are not yet receiving benefits.
Older records are where the gaps hide, especially years worked under a maiden name, in a family business, or for an employer that has since closed. If you find one, gather what proof the family still has, such as old tax returns, union records or a letter from a former coworker, and ask Social Security what it will accept.
If you might apply for disability
Recent years matter most for a disability claim, because at most ages you need 20 credits earned in the 10 years before you became disabled. A missing recent year can decide whether you are insured at all. If your health is uncertain, check the last ten years first; our guide to how SSDI decides you are disabled explains the credit rules.
What the record does not show
The record shows earnings covered by Social Security, not your full income. Correcting it changes the figures Social Security uses; it does not promise a particular benefit, which also depends on your claiming age and other rules.
Official sources
Put it on the calendar
Check your record this month, and again every few years, ideally after each job change or name change. If you plan to keep earning after you claim, read working while collecting as well. When the record looks right, estimate your benefit with the same earnings and compare it with the estimate in your account; a large gap is worth a closer look.


